Our Testimonials

Take a look below to learn what our clients are saying about us:


"It gives me great pleasure in writing testimonial for Affinity QMS project, installed at our one of the busiest Outpatient Department of the hospital. The patient journey at General Surgery OPD in the Khoula Hospital, is organised now, which we cannot imagine without the provided Queue Management System. In fact our patients, as well as staff, adapted workflow quickly and applauds it. Affinity QMS has very simple user interface that every non-technical users can manage without hassle. Through Affinity QMS our work load has been equally distributed among all staffs and has relieved us greatly. Furthermore, at the month end staff workload analysis also helps us to improve our work performance. We've improved our patient service tremendously and increased customer satisfaction. The satisfaction level, as far as our patients are concerned is very high and so far we are very much contented with Affinity QMS Solutions for our staff counters. We would be happy in working with Affinity QMS team in near future and wish them a great success in their future endures."


Director of Information Technology

Directorate General of Khoula Hospital

Ministry of Health, Sultanate of Oman


"Affinity QMS is running smoothly since the date of its inception. This solution suites all out requirements and is suitable for the Queue Management/Workflow Management purpose. All the modifications requested by us so far have been done by the team and their prompt and timely services has helped us a lot for the smooth running of our patient workflow. QMS in our clinic has been able to achieve and provide the best possible support required to augment patient care. The ability to integrate with hospital system and data processing has improved administration & ROI many folds. We would like to express our gratitude towards Affinity team for providing excellent support."

Dr. Nabil Al Zadjali

Sr. Consultant of Emergency Medicine

Al Shumoos Medical Center, Barka


"We selected Affinity QMS as our queue management solution after an extensive market search. On each crucial product point in our final selection process (price, client references, longevity in the market, scope of functionality in the base product, product support and ease of use), Affinity QMS was by far the best choice for our practice. Affinity team could understand our requirement and even suggest us better workflows and implemented the same in a quickly. The patient journey in the hospital is so organised now that, we cannot imagine our operation without this system. In fact our community also adapted quickly to the workflow and applauds it. The support of Affinity team deserves a special mention as whenever we need any customisation or any trouble in operation, they are always there to help us. We would highly recommend this product and especially Affinity team to any organisation who aspires to have an organised and hassle free customer flow. "

Dr. Moza

Medical Officer In-Charge

Al-Nahda Health Center

Ministry Of Health, Sultanate of Oman